Shipping & Return Policy
We always believe in our highest products quality, however if you are not 100% satisfied with a purchased from our mobile application (‘ikang’), you can return the item(s) within 24hrs of the delivery date with the proof of receipt and in original packaging to qualify for a replacement or refund of purchase price of the product(s) returned depend on the circumstance. In any case Iman Insani reserves the right for the final decision.
For delivery option, the seafood will be packed frozen and kept cold and placed in a cooler bag. All shipments are dropped off and need to be unpacked upon receipt. The seafood should be placed immediately either in the refrigerator, freezer or prepared.
Seafood packages may be shipped anywhere within Klang Valley. We offer no guarantee on the delivery timeline. Most orders will arrive within 12-6pm from Mon - Fri.
Iman Insani reserves the right to alter this policy at any time.